![]() We require full payment for all outstanding invoices after you complete a transcript order, even if the transcript is no longer required for any reason. Refunds are given in cash when you pick up your transcript. We will also provide information on any balance or refund that may be owed. This is usually within three months of ordering. We will contact you when the order is complete and the transcript is ready for in-person pickup. After receiving the deposit, the transcript order is placed in queue for production.
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